Support
How can we help?
Find your app below for its store listing, privacy policy and a direct support email. Messages are read and answered by the studio.
Product support
- P
Paneo Widgets
Widgets & personalization
Reporting a bug
A good report gets fixed faster.
The “Report a bug” links above open an email with this template filled in.
1. App and version
Find it in the app's About screen, or in Settings › Apps on your phone.
2. Your device
The device model and Android version you are using.
3. What happened
What you saw, and what you expected to happen instead.
4. How to reproduce
The steps that lead to the problem, if you can repeat it.
5. A screenshot
A screenshot or recording helps. Please do not send passwords or private files.
FAQ
Common questions
How do I restore a purchase?
Purchases are handled by Google Play. Sign in to the Google account you used to buy, update the app, and open it again. If the purchase still does not appear, email us with the order number from your Google Play receipt.
How do I request a refund?
Refunds for Google Play purchases are handled by Google under its refund policies.
How do I cancel a subscription?
Subscriptions are managed in the Google Play app under Payments & subscriptions. Uninstalling an app does not cancel a subscription.
Where can I read how an app handles data?
Each app has its own privacy policy, linked in the product list above. This website's own privacy policy covers the website only.
Privacy requests
For questions about personal data, or to ask for data you have sent us to be deleted, email aeroloomstudio@gmail.com with “Privacy request” in the subject line.